A complete SaaS platform. Developed for amazing user to user Interactive Customer Experience on your website.

SocialVOYCE lets your customers interact with each other on your brand site. Brand fans experience your brand through their own stories, in a community context. You benefit from the authentic digital experience they create. This user generated content (UGC) drives word of mouth marketing that truly increases your brand awareness.

SocialVOYCE offers the following features:

Customer Experience – your customer stories!

SocialVOYCE delivers best-in-class customer experience on your brand site. With our UGC modules, customers can share ideas, engage with each other and deepen their individual brand experience. The integrated Product Experience campaigns enable users to report and submit their individual product tests, thereby attracting other users with personal recommendations. Our Q&A module further enables your customers to help each other with relevant questions and answers.

Enhance CRM and give customers dynamic profiles!

Let our SocialVOYCE technology be your CRM extension for new leads. Your brand fans register in the experience platform, directly on your site. With our selection of profile types, you can offer each of your target groups a specific profile. The various personalization options ensure that users get the optimal profile, based on their needs. As a brand, this means you deliver the best customer experience and gain important data insights to know customers better.

Create incentives for user interaction!

SocialVOYCE delivers features to let you motivate brand fans with gamification and incentives for their interactivity. For example, our badge system rewards users for their commitment, by issuing status levels. Vouchers can be issued for frequent activity, like content sharing, or writing a product experience report. With such features, you increase customer retention and loyalty and motivate users to keep returning to the community.

Drive your community to success!

SocialVOYCE allows you to manage all the data from one central cockpit. The settings are very easy to configure. Detailed analyses of UGC and user activity help you understand what happens on your ICX community platform: Track how much UGC has been created, how many users interexchange with each other, or view the conversion rate. The cockpit allows you to measure the success of your community in real time and optimize it dynamically.

Arrange a Deep Dive Demo.

Customer Experience – your customer stories!

SocialVOYCE delivers best-in-class customer experience on your brand site. With our UGC modules, customers can share ideas, engage with each other and deepen their individual brand experience. The integrated Product Experience campaigns enable users to report and submit their individual product tests, thereby attracting other users with personal recommendations. Our Q&A module further enables your customers to help each other with relevant questions and answers.

Enhance CRM and give customers dynamic profiles!

Let our SocialVOYCE technology be your CRM extension for new leads. Your brand fans register in the experience platform, directly on your site. With our selection of profile types, you can offer each of your target groups a specific profile. The various personalization options ensure that users get the optimal profile, based on their needs. As a brand, this means you deliver the best customer experience and gain important data insights to know customers better.

Create incentives for user interaction!

SocialVOYCE delivers features to let you motivate brand fans with gamification and incentives for their interactivity. For example, our badge system rewards users for their commitment, by issuing status levels. Vouchers can be issued for frequent activity, like content sharing, or writing a product experience report. With such features, you increase customer retention and loyalty and motivate users to keep returning to the community.

Drive your community to success!

SocialVOYCE allows you to manage all the data from one central cockpit. The settings are very easy to configure. Detailed analyses of UGC and user activity help you understand what happens on your ICX community platform: Track how much UGC has been created, how many users interexchange with each other, or view the conversion rate. The cockpit allows you to measure the success of your community in real time and optimize it dynamically.

Arrange a Deep Dive Demo.

Customer Experience – your customer stories!

SocialVOYCE delivers best-in-class customer experience on your brand site. With our UGC modules, customers can share ideas, engage with each other and deepen their individual brand experience. The integrated Product Experience campaigns enable users to report and submit their individual product tests, thereby attracting other users with personal recommendations. Our Q&A module further enables your customers to help each other with relevant questions and answers.

Enhance CRM and give customers dynamic profiles!

Let our SocialVOYCE technology be your CRM extension for new leads. Your brand fans register in the experience platform, directly on your site. With our selection of profile types, you can offer each of your target groups a specific profile. The various personalization options ensure that users get the optimal profile, based on their needs. As a brand, this means you deliver the best customer experience and gain important data insights to know customers better.

Create incentives for user interaction!

SocialVOYCE delivers features to let you motivate brand fans with gamification and incentives for their interactivity. For example, our badge system rewards users for their commitment, by issuing status levels. Vouchers can be issued for frequent activity, like content sharing, or writing a product experience report. With such features, you increase customer retention and loyalty and motivate users to keep returning to the community.

Drive your community to success!

SocialVOYCE allows you to manage all the data from one central cockpit. The settings are very easy to configure. Detailed analyses of UGC and user activity help you understand what happens on your ICX community platform: Track how much UGC has been created, how many users interexchange with each other, or view the conversion rate. The cockpit allows you to measure the success of your community in real time and optimize it dynamically.

Arrange a Deep Dive Demo.

Full flexibility: Made for you.

Our Interactive Customer Experience (ICX) platform delivers a completely modular structure and can be flexibly adapted to your needs across a variety of features and settings. Voycer enables you to scale your goals, from a small feature set and campaign module(s) all the way to a rich and dynamic experience community with a range of modules and integrations, to put your customers at the center of your digital base. All modules can be seamlessly integrated into your existing site – with your shop, CRM or CMS and in your corporate design. We are so confident that you will successfully generate a lasting ROI, that we absorb the costs for your marketing goals.

Immediate installation for rapid success

Our out-of-the-box solution can be implemented within two to three days. Thanks to our plug-and-play approach, you can set up your campaigns quickly and go live immediately. The Software-as-a-Service (SaaS) solution offers you automatic updates with state-of-the-art technology. This secures a lower investment risk and reduces the complexity of your IT processes.